Billing & Subscription

Pricing, invoices, and managing your subscription.

Pricing Tiers

FeatureLitePro
Monthly Price£49/month£149/month
Annual Price£470/year (2 months free)£1,430/year (2 months free)
Team Members1 userUnlimited
ProjectsUnlimitedUnlimited
The Forge✓✓
The Spark✓✓
The Competitor✓✓
Pitch Flow (5-step cascade)—✓
The Prototyper—✓
The Estimator—✓
Priority Support—✓

Payment Methods

We accept all major credit and debit cards via Stripe:

For annual subscriptions, we can also arrange invoice payment for teams. Contact us to discuss.

Invoices & Receipts

Invoices are sent automatically to the workspace owner's email after each payment. All invoices include:

Need a past invoice? Email support with your workspace name.

VAT

VAT is charged at 20% for UK customers. EU customers with a valid VAT number can request VAT exemption by providing their VAT ID before payment.

Upgrading to Pro

  1. Go to Workspace Settings in the Hub
  2. Click "Upgrade to Pro"
  3. Enter payment details
  4. Pro features unlock immediately

When upgrading mid-cycle, you'll be charged a prorated amount for the remainder of your billing period.

Downgrading to Lite

To downgrade from Pro to Lite:

  1. Email support with your workspace name
  2. We'll schedule the downgrade for your next billing date
  3. You keep Pro access until then

Note: Downgrading removes team member access (Lite supports 1 user only). Ensure you've exported any shared work first.

Cancellation

To cancel your subscription:

  1. Email support with your workspace name
  2. We'll confirm cancellation and your final billing date
  3. You keep access until the end of your paid period
  4. Your data remains available for 30 days after cancellation

Refunds

We offer a full refund within 14 days of your first payment if Brand Threader isn't right for you. After that, we don't offer partial refunds for unused time, but you keep access until your billing period ends.

Billing Questions?

Email support with:

Manage Subscription